Privacy Policy

Privacy Policy

Privacy Policy

This Privacy Policy relates to data about you, your devices, and your interaction with our Products.

“Personal Data" is information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, email address, phone number, precise location, certain cookie and network identifiers. TTFit collects, uses, discloses and processes Personal Data as outlined in this Privacy Policy, including to operate and improve the Services and our business; for advertising and marketing; and to provide you with innovative sport coaching and management services, as further described in this Privacy Policy.

How We Collect and Use Personal Data

We collect your Personal Data in a number of ways and for various purposes, including:

1. When you register for an account or interact with our Services.

We collect Personal Data when you use or interact with our Services, including when you register with us.

TTFit asks for your email address. While only this information is required to use the Site, the more Personal Data that you provide (and the more accurate it is), the better we are able to customise your experience. This Personal Data may include name, country, phone number, username and password, email address, date of birth, payment information and Location Data.

TTFit: During the registration for TTFit, you are required to enter your first name, surname & email.

2. When you communicate with us or sign up for promotional materials.

We collect Personal Data when you communicate with us or sign up to receive promotional materials or information via email, push notifications, or text messages – including email address, mobile number etc.

By completing the registration process you consent to such messages as part of our service, we may use your Personal Data and other information to communicate with you about the TTFit products or Services you have purchased or used; provide you with promotional messages and personalised advertising; to notify you of other products; to notify you of other promotions (“Promotions"); to notify you of Services we think may be of interest to you; and, for other marketing purposes. You can manage your TTFit communication preferences by logging into your account or contacting media@ttfit.app.

You can manage your TTFit communication preferences through the unsubscribe links in all emails or by contacting media@ttfit.app.

We may use your Personal Data to respond to your requests for technical support, online services, product information or to any other communication you initiate. This includes accessing your account to address technical support requests. We may also use your Personal Data to address your requests, inquiries, and complaints.

TTFit: We may use your Personal Data to respond to your requests for technical support, online services, product information or to any other communication you initiate. This includes accessing your account to address technical support requests. We may also use your Personal Data to address your requests, inquiries, and complaints. You can manage your TTFit communication preferences through the unsubscribe links in all emails or by contacting media@ttfit.app

3. When you engage with our online communities or advertising.

We may collect your Personal Data when you engage with our online communities. This includes when you click on advertisements, interact with our social media pages, submit content, leave reviews, or otherwise enter information into comment fields, blogs, message boards, events, and other community forums affiliated with TTFit. Please note that our social media platforms are public, so we recommend that you exercise care in deciding what information and content you wish to disclose.

4. When you connect with us through social media.

You may choose to enable, log into, or sign on to the Services through various social networking services such as Facebook, Linkedin, Google or Windows Live. When you connect using your social networking account, we may collect Personal Data that you have provided to these. For example, when you log in with your Facebook credentials, with your consent, we may collect Personal Data from your Facebook profile that is permitted under Facebook’s Terms of Use – such as your email address, profile picture, and friend list. We use this data to provide, enhance, and personalise the Services (e.g. to help connect you with or suggest friends within our Services). If you do not want to provide us with this data, you need to adjust the privacy settings on your social networking account.

5. When we leverage and/or collect cookies, device IDs, Location, data from the environment, and other tracking technologies.

We may collect certain Personal Data using cookies and other technologies such as web beacons, device IDs, advertising IDs, geolocation, HTML5 local storage, Flash cookies, and IP addresses. We specifically use browser cookies for different purposes, including cookies that are strictly necessary for functionality and cookies that are used for personalisation, performance/analytics, and advertising.

6.When we link you to fellow coaches, players and/or teachers across platforms.

Some of our services consist of social sharing and communication with others. We use your Personal Data to enable sharing as described in the service.

7. When we provide you with geographically relevant Services, offers, or advertising.

Where you have provided consent to process your precise Location Data, we may use such data to provide you with Services, offers or advertising that are relevant to your location.

8. When we comply with Legal Requirements or Obligations, Law Enforcement, and for Public Safety Purposes.

We may use Personal Data in order to comply with laws, regulations, court orders, or other legal obligations or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of Third-Parties, to enforce our Terms of Use, this Privacy Policy, or agreements with third parties, or for crime-prevention purposes.

9. When you access Third-Party products and services.

We may allow you to register for Third-Party products and services or otherwise interact with another website, mobile application, or Internet location (collectively “Third Party Sites") through our Services.

TTFit : For example, TTFit use a Third-Party payment processor, Stripe & Paypal to process payments.

We may collect Personal Data that you share with Third Party Sites through our Services, such as email address connected to your Stripe/Paypal account and payment history details.

TTFit does not retain any financial information such as credit or debit card details. Such information is handled securely by Stripe and their privacy policy can be found at: https://stripe.com/gb/privacy

10. When you give us permission to collect device data.

We may provide features that rely on the use of additional information on your mobile device or require access to certain services on your mobile device that will enhance your TTFit experience but are not required to use the service, such as contacts, photos, camera, or media files. Before we access this information or these features on your mobile device, we will ask for your permission. You have the right to withdraw your consent at any time by going to your device-based settings. Acceptance of this Privacy Policy does not mean you have granted us permission to access this information.

How We Disclose Personal Data

We may disclose your Personal Data for the purposes as described in the prior section of this Privacy Policy and in the following ways:

To Affiliates

TTFit : With companies or ventures that are owned or controlled by TTFIT APP LIMITED
and internally within TTFIT APP LIMITED, in order to provide and improve Services.

To other Users/TTFit Registered Users.

With other users in the context of specific Services that are social in nature. In these cases, we disclose social data, team data and certain personal data by default because the service being provided is one of social interaction. Additionally, any information you post or disclose in our community forums (for example, Facebook) is public.

With other users who have the appropriate permissions to view certain personal data and team data as the service being provided is a membership management and communication system service.

To Third Parties

We may disclose your data to third parties for our legitimate interests, such as governing and representative bodies of sport and recreation, to improve the management and administration of sport within their area. The data sharing only gives permission for analytical use and development purposes and not communication purposes. If you would prefer your data not to be shared, you can get in touch with media@ttfit.app.

For Communication, Advertising and Marketing.

With advertising and marketing partners for communication purposes on TTFIT APP LIMITED behalf and on behalf of Third-Parties, including Facebook, Campaign Monitor, Mailer. In addition, with your consent, we may share your precise Location Data with Third-Parties for on and off platform personalization and curated marketing and advertising purposes. Where we intend to use your data for the marketing of services and products of third party organisations and/or disclose your data to any third party for such purposes, we will ask for your prior consent and will not supply your data without your consent. You have a right to opt-out of receiving any marketing information at any time. To opt-out of receiving such information, you can manage your TTFit communication preferences through the unsubscribe links in all emails or by contacting media@ttfit.app

For Certain Analytics and Improvement.

With Google Analytics for analytics and improvement of the Services.

For Legal Compliance, Law Enforcement, and Public Safety Purposes.

With law enforcement, government or regulatory bodies, lawful authorities, or other authorised Third-Parties in order to comply with laws, regulations, court orders, or other legal obligations or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of Third-Parties, to enforce our Terms of Use, this Privacy Policy, or agreements with Third-Parties, or for crime-prevention purposes.

Interest-Based Advertising

Interest-based advertising is advertising that is targeted to you based on your web browsing and app usage over time and across websites or apps. Our advertising practices also include the creation and use of “audience segments." You have the option to and to opt-out of receiving interest-based communications. Additional information on Audience Segments and our choices for interest- based advertising is found below.

Audience Segments.

We disclose various types of information for purposes of interest-based advertising, including for Third-Party, interest-based advertising. This processing includes the use of Personal Data to create audience segments. The audience segments are based on sport interest, membership, app usage data, website usage data, interaction with TTFit emails, and similar types of information.

Interest-Based Advertising Opt Outs, Choices, and Control.

You can manage your TTFit communication preferences through the unsubscribe links in all emails or by contacting media@ttfit.app

Managing Preferences and Withdrawing Consent

You may at any time withdraw your consent with future effect and without affecting the lawfulness of processing of your Personal Data based on the consent you provided before you withdrew it, and exercise other controls regarding website and online data collection, interest-based advertising, your communication settings, and app preferences. Depending on the Product, collection and use of Personal Data may be required for the Services to work.

We provide you with several ways to manage your preferences:

Cookie Use and Controls.

Cookies serve a wide variety of purposes. Cookies are pieces of data stored in your web browser that are transmitted to websites to remember your browser over time and distinguish it from other users. You have choices regarding cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. If you choose to reject all cookies, certain functionality on our websites will not work.

One way to think about cookies is based on their function. The following settings will control our use of browser cookies, the use of IP address for tracking, and the collection and use of data for cookie-based, interest-based advertising.

[ IN ] Required Cookies: These strictly necessary cookies are used for core functionality, and recognize when you are signed in, remember things such as shopping carts and text entered, are necessary for security, and enforce your privacy preferences. Without these cookies, some functionality on our websites will fail. You can block these cookies in your browser preferences.

[ IN / OUT ] Functional Cookies: These cookies help to improve the sites by allowing us to understand how the site is used and how the site performs. These cookies include analytics and measurement.

[ IN / OUT ] Advertising Cookies: These cookies help us and other parties personalise ads that are shown to you on our sites and Services, as well as on other sites. If enabled, these cookies will allow Third-Parties engaged in interest-based advertising on our site to recognise your browser software on other sites too.

 IP Address Use.

An IP address refers to an identifier assigned by a network to a computer, mobile device, Internet of Things (IoT) device, or routing device. IP addresses, for purposes of this Privacy Policy, include “public" IP addresses, such as the IP address for a home router that is visible to the Internet, as well as “local" IP addresses, which are IP addresses assigned to computers and mobile devices “behind" a router (such as a home router). Our advertising and analytics partners may use IP addresses to group or correlate devices for purposes of analytics, security and anti-fraud purposes, interest-based advertising, ad targeting, ad attribution, and limiting ad frequency. You can choose not to have IP address used for purposes of advertising or analytics by using the cookie controls for “Advertising Cookies," and “Performance/Analytics," above.

Consent for Email Communication

After signing up for email communications, you can choose to unsubscribe using the unsubscribe link in any email we send.

If you use more than one Product, then unsubscribing from the emails relating to that Product will not stop you from receiving emails from other Products. Please note that if you unsubscribe from “all emails" this means “all emails other than strictly necessary emails." You will still receive email communications from us if they are strictly necessary to provide the Sportpan Limited service or to confirm or validate a transaction, recover accounts, etc.

Mobile Push Notifications

As a manager/captain, you can manage the type of push notifications you receive from TTFit by modifying the settings within TTFit. All players can manage notifications for Chats within the Chat Information page.

You may also set your mobile device settings to not allow push notifications from TTFit.

Data Retention

For purposes of these Terms, an “active account" means interaction with our Products (Websites or applications), emails or ongoing payments for Sportplan Limited Services. We will retain your Personal Data for as long as you maintain an active account. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where we no longer need to process your Personal Data for the purposes set out in this Privacy Policy TTFit will delete your Personal Data from our systems after an inactive account of a period of 12 months. TTFit will delete your Personal Data from our systems 12 months after the club becomes inactive.

Where permissible, we will also delete your Personal Data upon your request. If you would like to make a deletion request, or have any questions about our data retention practices, please contact media@ttfit.app

Security

We implement appropriate technical and organizational safeguards to protect against unauthorised or unlawful processing of Personal Data and against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.

Links to Other Websites

Please note that this Privacy Policy does not apply to the practices of companies that we do not own or control or to people that we do not employ or manage.

Our Services may provide a link or otherwise provide access to Third-Party Sites. We provide these links merely for your convenience. We have no control over, do not review, and are not responsible for Third-Party Sites, their content, or any goods or services available through the Third-Party Sites. Our Privacy Policy does not apply to Third-Party Sites, and any data you provide to Third-Party Sites, you provide at your own risk. We encourage you to review the privacy policies of any Third-Party Sites with that you interact with.


Children’s Policy

Children under the age of 13 should not use TTFit without the consent of their parents/guardians and must not attempt to register with said services and/or submit any personal information to us. TTFit does not knowingly collect personal information from any person who is under the age of 13. If it comes to our attention that we have collected personal data from a person under the age of 13, we will delete this information as quickly as possible. If you have reason to believe that this has occurred, please contact us via media@ttfit.app, and we will delete any such information. We recommend that children between the ages of 13 and 17 should ask their parents or legal guardians for permission before registering with any Sportplan limited service.

Children under the age of 18 should not use TTFit without the consent of their parents/guardians and must not attempt to register with our services and/or submit any personal information to us.

TTFit does not knowingly collect personal information from any person who is under the age of 18 without parental consent. If it comes to our attention that we have collected personal data from a person under the age of 18 without parental consent, we will delete this information as quickly as possible. If you have reason to believe that this has occurred, please contact us via info@ttfit.app and we will delete any such information.

How to Contact Us

If you have any questions, comments, or concerns about how we handle your Personal Data, then you may contact us at media@ttfit.app.

TTFIT APP LTD
5 COLLEGE GREEN
NORTHERN IRELAND
BANGOR
BT20 5FA